Capabilities

Everything covered. Nothing bolted on.

Every service we deliver is built on enterprise-grade tooling — the same platforms Fortune 500 IT teams use, sized for your 10–100 person business.

🖥️
Remote Monitoring & Management
24/7 endpoint coverage · Up to 100 endpoints per client
  • Continuous endpoint health monitoring with automated alerting — issues flagged before users notice them
  • Automated patch management across all workstations and servers, scheduled to avoid business-hours disruption
  • Remote access for rapid issue resolution — most problems fixed without an on-site visit
  • Real-time visibility into CPU, memory, disk, and network health across your entire fleet
  • Software inventory and license tracking so you always know what's running
🔐
Cybersecurity
Security training included Included · Not an add-on
  • Security awareness training for all staff — phishing simulations, policy education, and threat awareness built into every plan
  • Enterprise-grade password management: setup, enforcement, and team onboarding
  • Backup monitoring for up to 10 workloads — verified restores, not just successful backup jobs
  • IT health check assessments: vulnerability scans, configuration review, and written risk summary
  • Dark web monitoring for credential exposure (Professional & Enterprise)
☁️
Cloud & Documentation
Organized. Searchable. Yours.
  • Client knowledge base: up-to-date network diagrams, hardware inventory, and runbooks for your specific environment
  • Secure credential vault — no more spreadsheets or shared email passwords
  • Backup and disaster recovery planning: documented RTO/RPO targets matched to your business requirements
  • Cloud environment documentation kept current as your infrastructure evolves
  • Onboarding documentation for new hires — IT access, tool setup, and security baseline
📋
Business Operations Support
The admin layer most MSPs skip
  • Invoicing and contract management handled digitally — no paper, no chasing signatures
  • Digital e-signatures for service agreements and SOWs
  • Monthly client newsletters with IT updates, security advisories, and technology tips relevant to your business
  • Structured onboarding for new clients: network assessment, documentation baseline, and 30-day action plan
  • Quarterly business reviews with plain-English reporting on your IT environment
1
Dedicated consultant — not a ticket queue. One person who knows your environment.
<1hr
Average response time. For real issues, you hear back fast.
$0
Extra charge for security training. It's included at every tier, not a line item.

Fortune 500 tooling. SMB pricing. One person who actually picks up the phone.

Pricing Plans

Simple per-user pricing.

No contracts required to start. Priced 30–40% below comparable Florida MSPs — market rate comparison shown on each plan.

💡 All plans start with a free 30-min audit — no commitment required
À La Carte Add-Ons

Only pay for what you need.

Layer on extra coverage without upgrading your whole plan. Security awareness training is already included at no extra charge.

Add-on Price Details
Dark Web Monitoring $25/mo Credential & data breach alerts for your business domains
Microsoft 365 Backup $8/user/mo Full mailbox + Teams + SharePoint backup with point-in-time restore
Extended Backup Coverage Custom Workload monitoring beyond the 10 included in base plans
Onsite Support $125/hr Scheduled on-site visits anywhere in Florida
Cloud Migration Project Custom Full migration scoping, execution & testing — fixed-fee quoted upfront
IT Audit & Assessment Free* Deep-dive infrastructure & security audit — 30-min consultation

* Free IT audit — 30 minutes, no obligation. Security awareness training is included in every base plan at no extra cost.

Start with a free IT audit.

30 minutes. We review your current setup, identify vulnerabilities and gaps, and give you a plain-English picture of where things stand — no sales pitch, no obligation.

Book Free Audit → Submit a Ticket